News

How can generic parts cost more than factory OEM?

May 3, 2018

Generic parts vs Taylor Factory OEM. Here is a prime example of what can, and often does, go wrong when a generic part is substituted for Genuine OEM. What may seem like an innovative way to save money can quickly cascade into collateral damage to other parts, added labor costs, and extended truck down time.

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How to Identify Genuine Taylor Parts

April 18, 2018

When ordering Taylor parts be sure that you are getting what you expect. Mis-labeled parts and previously used parts being sold as new Taylor are prevalent. Saving money is very enticing. But using the wrong part can lead to premature failure, truck downtime, and additional repair expense. Make sure your parts have this label. Beware […]

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Access to a Real Person is Key to Customer Service

April 4, 2018

How do you define customer support? When you have a question, sometimes you just need to speak to a real person in real time. Detailed and urgent questions are many times best communicated in a phone conversation. But auto-answering phone prompts are annoying, complicated, and a waste of your precious time. At Taylor Machine Works […]

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How to avoid a pedestrian accident

March 13, 2018

We can all agree that in order for an accident to occur between mobile equipment and a pedestrian three events must take place. 1) THE OPERATOR must fail to look in the direction of and keep a clear view of the path of travel. 2) THE PEDESTRIAN must be located within an area in which […]

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Super Grip® Tires – A Taylor Machine Works Exclusive

October 9, 2017

Taylor exclusive lift truck tires are designed to meet the needs of material handling equipment in a wide range of applications. These tires are produced to the same quality and performance standards that Taylor Machine Works® has long been known for. Super Grip®, in conjunction with Taylor’s engineering department, has worked to achieve a line […]

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